The board management effectiveness dimension of the board assessment process examines the processes used by the board for managing the board’s agenda, meetings and distribution of written reports. It is important to ensure that there are clear responsibilities as well as timelines and quantifiable outcomes for every item on the board’s agenda.

Another important consideration is the board’s ability to comprehend and respond quickly to risks and business challenges. Boards must be flexible in their approach, no matter if it’s shareholder activism, or cyber-security.

Finally, the ability of the board to help and inspire the CEO and senior management team is essential in allowing them to fulfill their day-to- task. A thorough board evaluation can aid in reestablishing the specific role and purpose of the C-Suite and the board of directors so that everyone is working together toward the same goal.

Board members’ knowledge of the business goes beyond what they receive from the management. It also includes their own study of trends, economic headwinds, and supplier, customer and other key stakeholder behaviour. Board members are also able to visit the websites and interact with management in a casual way between meetings to get firsthand information.

The board has an information management system that is well-defined and understood. It offers the level of detail required to make informed decisions. This could include a board report and notice matrix that clearly defines matters that require oversight by the board (mission-critical) and those that do not (management matters). A governance matrix that defines the board’s role in each of these areas would be beneficial.

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